Hurt Construction, LLC

Client Assistance / Guide 01

Find your way in.

This guide explains how to enter your invited project workspace, follow updates, and find the messages and documents shared with you. If something is not visible yet, the answers below explain what to check and when to contact the team.

Watch / Customer tutorial

A tour of your portal.

Prefer written instructions? Follow the steps below for access and navigation, then check the answers for common questions about your project workspace.

Read / Step by step

From invitation to update.

  1. 01
    Open your invitation

    Start with the personal project invitation sent to your email address. Follow the link in that message; public sign-up by itself does not give you access to a project.

  2. 02
    Verify and sign in

    Create your account using the same email address that received the invitation. Verify your email address, then use Client Login to enter your project workspace.

  3. 03
    Choose your project

    The portal shows only projects you have been invited to view. Select a project card to open the details and see the updates shared with you.

  4. 04
    Review and respond

    Read project messages and any documents the team has published. If you have a question about the work, send a message from the project so the conversation stays in context.

  5. 05
    Check the overview

    The project overview shows status, progress, manager, and start date. Check back for updates as work moves forward, and keep in mind that dates can change.

  6. 06
    Read your documents

    Review your own estimates and invoices after they are published to your project. You can view these documents in the portal, but online payment is not available there.

  7. 07
    Download closeout when ready

    When the team makes your closeout report available, you can review its curated summary and photos and download the PDF. Before then, the portal shows a preparation notice instead of a report.

Questions / Quick answers

Good to know.

Why can’t I see a project?

Project access depends on an invitation connected to your verified account email. The portal displays only the projects you were invited to view. If you expected to see a project, check that you used the invited email address and contact the Hurt Construction team if the invitation seems to be missing.

Where are my estimates and invoices?

Open your invited project and look for the documents shared there. Your estimates and invoices appear in the portal only after the team has published them to your project; an unpublished document will not be visible yet.

Can I pay an invoice in the portal?

Online payment is not available in the portal. You can review your own published invoices there, but please follow the instructions on your issued invoice or ask the Hurt Construction team about payment arrangements.

When will I see closeout information?

Closeout information appears when the project team makes the report available. While that report is being prepared, you may see a preparation notice instead of the completed summary and photos.